Privacy policy

Last updated: September 20, 2026

This Privacy Policy describes how Staydin ("we", "us" or "our") collects, uses and protects your personal information when you visit staydin.com (the "Website"), place an order, or otherwise interact with us (together, the "Services").

We handle the personal information of our Australian customers in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this Privacy Policy carefully.

When This Policy Changes

We may revise this Privacy Policy as our business, legal obligations or operations develop. The latest version will always be published here, with the "Last updated" date adjusted.

Why We Collect Personal Information

Running and improving our Services involves collecting personal information from several sources. We use it to communicate with you, fulfil orders, meet legal requirements, enforce our terms and protect our customers and our business alike.

What We Collect

Details You Share With Us

While using the Services, you may provide:

  • your name, email address, phone number and delivery address
  • billing and payment-related details (processed securely by our payment providers)
  • your order and transaction history
  • messages you send to our customer support team

Details Captured Automatically

While browsing the Website, we may automatically log:

  • your IP address
  • device and browser information
  • pages viewed and how you interact with them
  • cookie and tracking data

This helps us improve performance and your experience.

Details From Third Parties

We may receive limited information from trusted partners such as:

  • payment processors
  • shipping and logistics providers
  • analytics and marketing platforms

Each partner receives only the data needed to do their job.

What We Do With Your Information

Personal information enables us to:

  • process and fulfil orders
  • communicate about purchases, returns or support requests
  • provide customer service
  • improve the Website and our Services
  • send marketing messages where permitted by law
  • detect fraud and strengthen security
  • meet legal and regulatory obligations

Cookies

Cookies and similar technologies power essential site functions, help us measure performance and improve your experience. You can manage cookies through your browser settings; disabling them may limit some features of the Website.

Who We Share Information With

We share personal information only where necessary, and only with:

  • service providers that support our operations
  • payment and delivery partners
  • analytics and marketing providers
  • legal or regulatory authorities where the law requires it

We do not sell your personal information.

Links to Other Websites

Our Website may link to external sites we don't run. We aren't responsible for their content or privacy practices — check their privacy policies before sharing personal information.

Children's Privacy

Our Services aren't aimed at anyone under 18, and we don't knowingly collect personal information from children. If you believe a child has given us their information, contact us and we'll delete it.

Security & How Long We Keep Data

We take reasonable technical and organisational steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure. No system is ever fully secure, but protecting your data is a continuous priority for us.

We keep personal information only for as long as we need it to:

  • fulfil orders
  • meet legal, tax or accounting obligations
  • resolve disputes and enforce our agreements

Your Rights

Under the Australian Privacy Principles, you can:

  • request access to the personal information we hold about you
  • ask us to correct information that is inaccurate, out of date or incomplete
  • unsubscribe from marketing communications at any time
  • raise questions or complaints about how we've handled your information

To exercise these rights, email: info@staydin.com

We may need to verify your identity first. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Overseas Disclosure

Because our business is based in the United States, your personal information may be stored or processed outside Australia, including in the United States. Where that happens, we take reasonable steps to ensure your information is treated consistently with the Australian Privacy Principles.

Contact Information

  • Website Name: staydin.com
  • Business Name: Cavaleirus LLC
  • Business Address: 5830 E 2nd St, Ste 7000 #30744, Casper, WY 82609, United States
  • Email: info@staydin.com
  • Phone Number: +61 39 0689942
  • Wyoming Entity ID: 2025-001824140

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT+10:00)

We aim to respond to all enquiries within 1–2 business days.